ISLAMABAD, Jul 30 (APP):National Electric Power Regulatory Authority (NEPRA) is going to launch a mobile application called ‘NEPRA Asaan Approach’ designed for electricity consumers in Pakistan, on Wednesday.
This app will enable users to register com
plaints related to electricity issues such as power outages & fluctuations, electrical fires, line faults, and billing discrepancies etc in the minimum possible time, said a press release issued here Tuesday.
It will also serve as a key element in NEPRA’s strategy to provide multi-channel service delivery to electricity consumers across Pakistan. Through its user-friendly interface, the ‘NEPRA Asaan Approach’ app simplifies the process of submitting com
plaints and allows users to track the real-time progress of their issues, enhancing the efficiency and ease of com
plaint filing.
